Privacy Policy

Effective Date: May 26, 2026

Creative Concept School ERP ("we", "our", or "us") operates the CREATIVE CONCEPT mobile application. This Privacy Policy explains how we collect, use, disclose, and protect user information while using our application.

1. Information We Collect

We do not allow public registration in the application. Login credentials are directly provided by the school administration to parents, students, and teachers.

However, the application may collect or process the following information:

• User profile photos uploaded by users
• Basic account information provided by the school
• Payment-related information processed through secure payment gateways
• Device and usage analytics information
• Location data (if permission is granted)
• Files or documents selected/uploaded through the app

2. How We Use Information

We use the collected information for the following purposes:

• Providing school ERP services
• Managing student and teacher accounts
• Processing fee payments
• Sending notifications and important updates
• Improving application performance and analytics
• Providing customer support

3. Firebase Notifications

Our application uses Firebase Cloud Messaging (FCM) to send notifications related to school activities, attendance, homework, announcements, and other updates.

4. Payment Information

Fee payments are processed through third-party payment gateways. We do not store users’ debit card, credit card, UPI, or banking information on our servers.

5. Location Permission

The application may request access to device location for features related to school services, attendance, transport, or other operational requirements.

6. Storage and Document Access

The application may request storage or document access to allow users to upload profile photos, assignments, documents, or other files where applicable.

7. Data Sharing

We may share limited information with trusted third-party services, including:

• Firebase Analytics and Notification Services
• Secure Payment Gateway Providers
• Cloud hosting or technical service providers

We do not sell user personal information to third parties.

8. Data Security

We implement reasonable technical and administrative measures to protect user information from unauthorized access, misuse, or disclosure.

9. Children's Privacy

This application is intended for use by schools, parents, teachers, and students under school supervision.

10. User Rights

Users may contact the school administration or us for correction or deletion of profile-related information, where applicable.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions regarding this Privacy Policy, you may contact us:

Company Name: Creative Concept
App Name: CREATIVE CONCEPT School ERP
Address: 249, Chak Zero Road, Prayagraj, Uttar Pradesh - 211003
Email: creativeconcepthelp@gmail.com
Phone: 8318453921